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Senior Programme Administrator

Student Experience & Engagement

Location:  Highfield Campus
Salary:   £26,396 to £31,412 Per annum
Full Time Permanent
Closing Date:  Friday 09 September 2022
Reference:  1919222GX

We have four immediate and exciting opportunities to be part of our team in the division of Student and Education Services at the University of Southampton. Student and Education Services is responsible for the delivery of all elements of the student experience in relation to student administration, support and co and extra-curricular student-facing provision at the University. This is a fantastic opportunity to join the team as we seek to achieve our ambition to provide a best-in-class student experience aligned to our new University strategy.   

As a Senior Programme Administrator, you will work closely with academic colleagues including Programme Directors to provide comprehensive end-to-end administrative support to an assigned programme portfolio, ensuring a high-quality and seamless experience for both our Undergraduate and Postgraduate students and academic staff. These roles  will support our Business School or School of Electronics and Computer Science.

Examples of roles and responsibilities that you will deliver include: 

• Acting as a point of contact for all taught students, staff and visitors, advising on a wide range of matters to support a positive student experience
• Local implementation of policy, processes and procedures for education with your respective Faculty 
• Undertaking a number of administrative duties related to programme administration to ensure the service adheres to the policies, processes and procedures of the University, Quality Assurance (QA) and Codes of Practice.
• Provide a broad range of support and administrative services across all taught programmes including but not limited to marks entry, timetabling, and examinations to ensure the service is promoting a positive student experience.
• Provide administrative support to relevant committees, including Boards of Examiners, ensuring they are serviced and aligned with the University’s Code of Practice.

The ideal candidate will be organised and enjoy working at pace with a deadline sensitive workload. You will have excellent communication skills and be passionate about the student experience. You must be committed to developing relationships with academic colleagues and have effective team working, communication and interpersonal skills.  

Please note for the above role we are currently accepting applications under vacancy numbers 1919022GX and 1919222GX. You will only need to apply under one of these vacancies to be considered.

We also have another exciting opportunity for a Programme Administration Manager to join our team. More information on this vacancy can be found here: 1918422GX Programme Administration Manager - Recruitment at the University of Southampton (soton.ac.uk)

For more information and an informal chat please email Zoe Heathcote at z.heathcote@soton.ac.uk.

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Sian (Recruitment Team) on +44 (0) 23 8059 2750, or email recruitment@soton.ac.uk. Please quote reference 1919222GX on all correspondence.

Further details:

• Job Description and Person Specification