We are seeking a Student Experience Development Supervisor to join our team. This is a fantastic opportunity to influence the student journey at a Russell Group institution, working within a collaborative environment where your ideas will make a tangible difference.

Reporting to our Student Experience Development Managers, and providing matrix-style supervision to our administrators, the Student Experience Development Supervisor will support the delivery of projects, student voice activities and engagement initiatives across the University. 

Working in line with the University’s strategic plans and our student experience objectives, you will work to help shape and improve the experience of our students.  

The successful candidate will work with students, academic partners and professional services colleagues in a range of different formats, such as formal meetings, workshops and one-on-one conversations.  You will analyse data, feedback and insight to understand the views of our students and identify opportunities for improvement and service development. 

As part of the Student Experience Directorate, you will also contribute to major University activities and events, such as Welcome and Graduation.

About you

You'll be passionate about the experience of students and delivering real impactful change and ideally have experience within the education sector. 

Organised and proactive, you'll be able to manage competing priorities, work effectively both independently and as part of a team, and use your initiative to solve problems and identify opportunities for improvement. With strong written and verbal communication skills, you'll be able to engage with a range of stakeholders, from students to academic and professional services colleagues.

You'll also have strong digital and IT skills.

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students.

Closing Date: 30 Sep 2026

Section: Management, Specialist & Administrative

Salary: £31,236 to £35,608 Per Annum
Full Time Permanent

Within the Office of Development & Alumni Relations (ODAR), we build lifelong relationships with our global alumni and supporters, helping them stay connected to Southampton and make a difference through their time, expertise and philanthropy. If you're excited by the idea of shaping and strengthening these communities, this role is for you.

About the role

This is an opportunity to lead a wide-ranging programme of engagement across our alumni and supporter communities. You will lead and develop a team of four, working across ODAR and the wider University to identify opportunities and deliver impactful programmes.

Your portfolio spans engagement and volunteering that advances University priorities – including student recruitment, graduate employability and philanthropy – while strengthening relationships with our international and high‑profile supporters.

A central part of the role is leading the volunteering strand of our first University‑wide fundraising and engagement campaign, the £100m Campaign for Southampton. You will also contribute to projects supporting Southampton's brand and reputation, and international engagement in key countries such as China and India.

As a member of ODAR's senior team, you will represent alumni and supporter engagement on cross‑University working groups and build relationships with stakeholders across the institution.

This role is offered on a hybrid basis, with a minimum of two days a week at Highfield, plus international travel typically once or twice a year.

About you

You'll bring experience building meaningful relationships with alumni, supporters, volunteers, members or similar stakeholder groups, with a track record of delivering successful engagement programmes – ideally drawing on insight and creativity to reach diverse audiences.

An excellent communicator and relationship‑builder, you can influence and work collaboratively with people at all levels. You combine strong organisational and project‑management skills with sound judgement to turn plans into measurable outcomes. You're also an experienced people manager who enjoys developing others.

A background in higher education, fundraising, advancement, charity, membership or another relationship‑led environment would be valuable, but transferable experience is equally welcome.

About us

ODAR has enjoyed an exciting period of growth as we prepare for the Campaign for Southampton. With backing from University leadership, we are investing in the people and programmes needed to deepen alumni and supporter engagement and deliver greater impact for Southampton.

We're a friendly, hardworking team with a passion for making a difference, looking for colleagues with intellectual curiosity, fresh ideas and the confidence to shape something ambitious.

We welcome applicants with direct experience or transferable skills and are committed to building a diverse, inclusive team where everyone can thrive. 

Learn more about our team through Join ODAR, and explore the excellent staff benefits available at the University of Southampton.

Apply by uploading your CV and a cover letter of up to two sides of A4, outlining how your skills and experience meet the role's requirements and what attracts you to the opportunity.

If the role excites you but you're not sure you meet every criterion, please get in touch for an informal conversation by emailing Susanna Brenchley at s.brenchley@soton.ac.uk. 

Closing Date: 18 Oct 2026

Section: Management, Specialist & Administrative

Salary: £46,049 to £51,753 Per annum
Full Time Permanent

Would you like to play a key role in supporting the University as part of our 'Ask HR' team, providing advice and guidance on a variety of HR topics?

If you are a confident and self-motivated individual who would like to join a responsive and effective HR team, we would like to hear from you.

You will be able to demonstrate exceptional communication skills both written and verbal, with a good eye for detail. You will need to be proactive with a flexible approach and have the ability to work with changing priorities during periods of pressured workload. Naturally, you will be able to build and maintain relationships with a variety of people across the University. 

The role is varied, as you will be the first line of contact for both internal and external customers contacting HR. We offer telephone, email and in-person support to customers using a range of IT systems (such as the central HR database and a ticketing system).

The expected hours of work for this part time (0.8FTE, 28.8 hours per week) role are 9am - 5pm. The work pattern (days to be worked) would be discussed during interviews and agreed upon offer.

The typical starting salary for this role will be £27,319.00 pro rata (spinal point 17 on the University Level 1-6 pay scale), unless you have significant experience in a similar role. Staff increment one spinal point each year, up to the top of the Level.

Please see the job description below for further details. When appointed, your job title will be 'Ask HR Officer'.

What we offer:

Your main work location will be Highfield Campus, however, our HR department works across both Highfield Campus and One Guildhall Square. Both offices have easy access to public transport, restaurants, coffee shops and a University gym.

There is a team rota in place to cover the in-person service on Highfield Campus. The in-person service requires you to attend the office regularly (approximately 2-3 times per week and at other times when required). However, there is also the opportunity to work flexibly from home when not due in the office. 

As part of our commitment to your well-being, we offer an occupational pension scheme and generous holidays (starting at 20 days annual leave plus 8 bank holidays and 6 University closure days).  Staff also have access to our state-of-the-art on-campus sports, arts, and culture facilities and access to a number of University employee discount schemes. Further details on our staff benefits can be found here: Benefits explained | Human Resources | University of Southampton. 

As part of the 'Ask HR' team, you will be supporting the University to 'inspire excellence to achieve the remarkable and build an inclusive world'. This is a fantastic opportunity to become part of the University community, where people are valued, and collegiality is key.

If you wish to discuss the role in more detail, please contact Sarah Foster (Ask HR Manager) on sa.foster@soton.ac.uk or 02380 595070.

Closing Date: 30 Sep 2026

Section: Management, Specialist & Administrative

Salary: £27,319 to £30,378 Per annum
Part Time Permanent (0.8 FTE)

We are seeking an experienced and values-driven professional to join our Student Wellbeing Service as Head of Student Wellbeing Practice.

This is an exciting new opportunity to lead our Wellbeing Practitioner team, who deliver coordinated, evidence-informed support to students experiencing wellbeing difficulties. The team plays a vital role in helping students navigate challenges, access appropriate support and remain engaged with their studies and wider university experience.

About the role

You will lead and manage the Student Wellbeing Practitioner function, providing operational leadership, professional oversight and accountability for service quality, performance and outcomes. You will support a team delivering structured wellbeing interventions and coordinated support for students with emerging, complex or interconnected needs.

You will oversee professional standards, supervision frameworks and quality assurance activity, promoting a culture of reflective practice, continuous learning and professional accountability. Using data, insight and student feedback, you will drive service improvement and help enhance the student experience.

Working closely with colleagues across the University and external partners, including NHS and community services, you will help ensure students benefit from effective pathways into support and a coordinated approach to care.

You will also champion inclusive, student-centred practice, ensuring services are accessible, responsive and informed by evidence. You will promote approaches that recognise the diverse backgrounds, identities and experiences of our students and help create an environment where all students feel able to succeed.

About you

We're looking for someone with significant experience of leading wellbeing or mental health or related services and a commitment to delivering high-quality, inclusive support.

You will bring:

• Significant experience of leading and developing teams delivering wellbeing or other person-centred support services.
• Experience of maintaining high professional standards, governance and quality assurance.
• Experience of managing complex or sensitive services and supporting staff to navigate risk and uncertainty.
• Experience of service improvement and implementing new ways of working.
• A strong commitment to inclusion, equitable access and evidence-informed practice.
• Experience of supporting and developing professional staff through supervision and reflective practice.
• The ability to motivate, develop and empower others to achieve their potential.

What we can offer you

In addition to a competitive salary, we offer:

• Generous annual leave entitlement.
• A sector-leading pension scheme.
• Health and wellbeing initiatives.
• Excellent learning and development opportunities.
• Access to staff discounts and benefits schemes.

Further information

This role is based at our Highfield Campus. The successful candidate will participate in the University's out-of-hours escalation arrangements. An enhanced DBS certificate is required for this role.

As a university, we are committed to fostering a culture of inclusion, respect and equality of opportunity. We believe our community is strongest when it reflects the diversity of the people we serve and we welcome applications from all backgrounds, identities and experiences. We are committed to creating an environment where colleagues feel valued, supported and able to bring their whole selves to work. We welcome flexible working conversations and will make reasonable adjustments throughout the recruitment process where required.

Closing Date: 29 Sep 2026

Section: Management, Specialist & Administrative

Salary: £46,049 to £58,225 Per annum
Full Time Permanent

The post-holder will be responsible for assessing applications for a portfolio of taught courses, working closely with Admissions Tutors and other key stakeholders to deliver an excellent applicant experience. The post-holders will also respond to enquiries from applicants and their supporters via telephone and email, as well as contributing to a variety of other activities undertaken by the Admissions service.

The successful candidate will be an excellent team player with a proven ability to work proactively. They will be well organised and adaptable, taking a positive approach to managing a busy workload. Exceptional communication skills are essential, as is a strong commitment to delivering outstanding customer service.

Candidates are generally appointed at the bottom of the salary scale.

Working at the University of Southampton:

Check out the staff benefits and why you should join us at The University of Southampton.

Closing Date: 29 Sep 2026

Section: Management, Specialist & Administrative

Salary: £27,319 to £30,378 per annum
Full Time Permanent

Every day, circa 25,000 students and 6,500 staff rely on technology to learn, teach, research and work. Behind that experience are the people and services that make technology accessible, reliable and effective.

We are looking for an experienced leader to become our next Head of IT Support within iSolutions, the University's IT and digital service.

This is a high-profile leadership role responsible for the performance and continual improvement of IT Support across the University.

You will lead managers and technical professionals across our Service Desk, on-campus IT support (Tech Hubs), Outreach and AV support services. As Service Owner, you will set priorities, strengthen performance and ensure our support model continues to meet the needs of students and staff.

Reporting to the Deputy Director of IT Support Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy.

About the Role

You will lead a diverse, customer-facing service and create the conditions for teams to deliver excellent support.

Using service data, customer insight and operational expertise, you will identify opportunities to improve performance, customer journeys and efficiency. You will oversee workforce planning, resource allocation and service resilience, ensuring support remains effective as demand changes.

A key part of the role will be modernising IT support through digital and remote services, automation, AI and new technologies that improve customer experience and reduce avoidable demand.

You will build strong relationships, providing insight to inform service development and investment.

The University operates across multiple campuses, so regular travel and a visible leadership presence will be important.

What You'll Bring

You will be a people-focused service leader with significant experience leading IT support, service delivery or other customer-facing operational functions in a complex organisation.

You will bring:

• A strong track record of leading customer-focused IT support or service delivery.
• The ability to combine strategic thinking with operational judgement, turning priorities into measurable outcomes.
• Experience leading through managers, developing capable teams and creating a culture of accountability, collaboration and continuous improvement.
• Confidence using data, insight and customer feedback to drive improvement.
• Strong communication, influencing and stakeholder management skills.
• Experience managing people, resources and capacity to deliver resilient services.
• A strong understanding of IT support, service management and the evolving digital workplace.
• A commitment to inclusive leadership, accessibility and creating an environment where people can perform at their best.

Experience of service ownership, ITIL, ServiceNow, digital workplace services, automation or AI-enabled support, financial planning, supplier management and Higher Education would be advantageous.

About iSolutions

iSolutions is the University of Southampton's IT and digital service, providing technology, systems and support for education, research and professional services.

Why Join Us?

This is an opportunity to lead a well-established service, improving performance, modernising support and developing future capability.

We offer:

• 30 days annual leave, plus University closure days.
• Membership of an excellent pension scheme.
• Family-friendly policies.
• Access to wellbeing, sports, arts and cultural facilities.
• Development opportunities.
• The opportunity to lead talented teams and make a visible difference to thousands of students and staff.

Our Commitment to Inclusion

We are committed to creating an inclusive environment where everyone is valued, respected and able to contribute. We welcome applications from all backgrounds and are committed to equality of opportunity throughout our recruitment process.

Closing Date: 06 Oct 2026

Section: Management, Specialist & Administrative

Salary: £46,049 to £58,225 plus £5000 market supplement
Full Time Permanent

Applications are invited for an ambitious and creative Communications and Marketing Project Manager to join the University of Southampton and support a nationally leading research programme funded by the National Institute for Health and Care Research (NIHR).

The NIHR Maternity Disparities Consortium is a £50 million national initiative bringing together a diverse range of organisations with expertise in research, capacity development and community engagement to deliver a step change in maternity outcomes and develop future research leaders in this field. The Consortium's work focuses on tackling inequalities before, during and after pregnancy.

This exciting new role will support the Consortium's Preconception and Interpregnancy Health Theme, which is evaluating a new system-wide blueprint for preconception and interpregnancy care and support. Working closely with researchers, clinicians, community partners and communications professionals, you will lead the development and delivery of high-quality communications and marketing activities that demonstrate the value and impact of health research to a wide range of audiences.

You will be responsible for producing engaging content across digital and traditional channels, including websites, social media, publications and stakeholder communications. You will help communicate complex scientific information in clear and accessible ways, supporting engagement with researchers, healthcare professionals, partner organisations, funders and members of the public.

Working as part of Southampton's wider NIHR infrastructure, you will collaborate with colleagues across the university-hospital partnership, including the NIHR Biomedical Research Centre. The role also provides opportunities to work with communications professionals across NIHR regionally and nationally, helping to raise the profile of world-leading health research and its benefits for patients and communities.

We are looking for someone with substantial experience in communications, marketing, public relations, journalism or a related field, alongside excellent writing, digital content and stakeholder engagement skills. You should be able to translate complex information into compelling stories, manage multiple projects simultaneously, and work effectively with a broad range of internal and external partners. Experience of communications within healthcare, the NHS, higher education or research environments is essential.

This is a part-time (14 hours per week) fixed-term appointment until 31 May 2028, in the first instance. Subject to NIHR review and funding, there may be opportunities for elements of the research programme to continue beyond this date. The role is based within the Faculty of Medicine at Southampton General Hospital, with hybrid working available. The post is available immediately.

For an informal discussion about the role, please contact Professor Keith Godfrey (kmg@mrc.soton.ac.uk).

Closing Date: 17 Sep 2026

Section: Management, Specialist & Administrative

Salary: £36,636 to £41,064 Pro rata per annum
Part Time Fixed Term until 31/05/2028 (14 hours per week)

We are looking for motivated individuals, who strive to make a difference in operational, administrative and support roles, directly contributing to our students having the best possible experience while studying and living at the University of Southampton. The types of roles available are varied and aim to support the student lifecycle; from first contact with the University to career opportunities post-qualification, while also ensuring the wellbeing of all students during their time at University.

With a student body of over 24,000 students, a huge amount of support roles are required to guide students though their academic journey. Our roles require strong customer service skills, as you may be the first point of contact for all students who need help or support in any aspect of their life at University, or carrying out a role which collaborates with other professional services or academic colleagues to ensure the smooth running of programmes and courses through providing administrative support.

We are seeking motivated, proactive individuals, who are brilliant team players, with excellent communication and IT skills. You don’t need to have worked at a University before, or even attended University yourself, so long as you bring the right attitude and passion to work, we look forward to hearing from you!

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance with additional University closure days and public holidays, and excellent family leave arrangements (including maternity, paternity, adoption and parental leave).

The Student Experience Directorate provides support to our students 24/7, 365 days a year, across a diverse range of roles, shift patterns, and locations. The University offers both permanent and fixed term contracts.

For more information on the Student Experience Directorate, the types of roles we offer, benefits, and top tips for applying please visit our Student Experience website: Click here. Please see below for some example job descriptions for the types of roles available. 

If you would like an informal chat about the types of support roles that are available in the Student Experience Team, please contact sedrec@soton.ac.uk. 

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

For more information on the Student Experience Directorate, please watch this video: You Belong Here | Student Experience Directorate

Shortlisted candidates will receive a short form to complete asking for further information on role preferences. In person assessment days will be scheduled for shortlisted candidates between 15^th- 20^th October 2026.

If a sufficient number of applications are received this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible.

Closing Date: 20 Sep 2026

Section: Management, Specialist & Administrative

Salary: £27,319 to £30,378 per annum
Full Time Permanent