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Business Change Manager

Student Systems and Operations

Location:  Highfield Campus
Salary:   £30,395 to £37,345
Full Time, Fixed Term (end date 31/07/2021)
Closing Date:  Tuesday 25 June 2019
Interview Date:   To be confirmed
Reference:  1149119GX

Applications to undertake this role on a full-time or part-time basis will be considered.

For existing University employees, a secondment from your current post will be considered. Please seek approval for this from your current line manager before applying.

A new opportunity has arisen to join the Banner Change Programme of Work for a two year period, supporting the programme and stakeholders across the University through a period of change. Working closely with Student and Academic Administration and the University’s iSolutions department, you will be responsible for supporting the successful delivery of projects in two areas: Banner (our student records system) and HESA Data Futures.  

As the Change Manager, you will work closely with the programme team to identify business changes: this will include people, process and system changes.  You will work to fully understand the impact of these changes and partner with colleagues across the University to implement them.  Your excellent communication skills will support a smooth and effective programme of change.

The focus of the role is to engage and communicate with colleagues about a range of system and process changes which are being made over the two year period. Therefore we’re seeking someone with potential to develop communications plans and engagement strategies, and implement them effectively.

You will already have change insight/experience, and understand how to engage stakeholders in the change process. You will have a highly professional approach, be able to work with staff at all levels. You will demonstrate excellent direct and indirect communication skills appropriate for a wide cross-section of stakeholders, and using a wide range of communication methods (which may range from facilitating workshop discussions to written documentation). You will need to be self-motivated and well organised with strong attention to detail, and you will be able to persevere with tasks until they are accomplished.

For an informal discussion about the post please contact Liv Stobseth-Brown, Student Records Manager on or 02380 598767.

Application Procedure

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Geraldine Lewis (Recruitment Team) on +44 (0) 23 8059 3462. Please quote reference 1149119GX  on all correspondence.

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We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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