View All Vacancies

Modernising Student Experience Programme Lead

Professional Services

Location:  Highfield Campus
Salary:   Competitive: Salary will be commensurate with qualifications and experience (Level 7)
Full Time Fixed Term (3 Years)
Closing Date:  Friday 03 January 2020
Interview Date:   To be confirmed
Reference:  1216419P1

The Student Experience Directorate at the University of Southampton is seeking to appoint an experienced senior leader to join the Student Experience Leadership team. The role will have responsibility for the leadership, management and delivery of the ‘Modernising Student Experience’ programme, a key transformation programme that seeks to develop our approach to the delivery of services for students. This will enable rapid development of the student experience and will contribute directly to the University’s Strategic Plan and its aims to improve the student experience. 

This new role will act as the Business Owner for this Programme and as such will be responsible for the leadership and delivery of the programme, accountable to the Sponsor. They will ensure that the programme delivers against its objectives, remains viable and provides value. Importantly, they will define the required programme outputs and benefit and ensure the programme is focussed on achieving its objectives and delivers the required outcomes and benefits.

The role holder will be part of the overall Student Experience Programme Board and will contribute to the successful delivery of the wider Student Experience programme of work. They will also line directly line manager key staff who will help to deliver the programme of work. 

We are seeking a colleague who has significant demonstrable experience of leading change within the context of student facing services. S/he must have experience of delivering across a whole university and of engaging colleagues at all levels from the institution in a change journey. They should have excellent team leadership, organisational and project management skills and be able to deliver to deadlines and manage multiple activities. They will be a confident, credible and inspirational individual with exceptional interpersonal and communication skills, keen to apply innovative and creative approaches to the way the university interacts with students.

This post is offered on a 3-year fixed-term basis and offers a competitive salary package depending on level of experience. Further benefits of this role also include the opportunity to join the University pension scheme, 30 days annual leave and access to a number of employee discount schemes.

If you would like more information, please email Kieron Broadhead, Executive Director of Student Experience on

Application Procedure: 

You should submit your completed online application form at Please submit details for 3 referees and include your CV with your application. 

The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Charlene Tyson (Recruitment Team) on +44 (0) 23 8059 6803. Please quote reference 1216419P1 on all correspondence. 

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

Login to your account


Forgotten your password?

Register for an account

Mindful Employer Disability Confident Leader HR Excellence In Research Stonewall Diversity Champion Athena Swan Silver Award - University of Southampton Committed to being an Inclusive Employer Technician Commitment