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Senior Content Designer

Communications & Marketing

Location:  1 Guildhall Square
Salary:   £39,152 to £49,553 per annum
Full Time Fixed Term (until 31/07/2021)
Closing Date:  Saturday 01 February 2020
Interview Date:   See advert
Reference:  1223219CD

About the role 

This is a hugely exciting opportunity for a user-focused senior content designer, who understands the power of words and information to join our pioneering digital transformation programme which is about to enter a new phase.  

You’ll be joining a large agile multi-disciplinary and co-located team dedicated to developing a new user-centred information and support service for many of our users groups - from applying to a course, to finding research collaborations and much more. 

This project is fast-paced and hugely ambitious. We need someone to be accountable for the words that appear in your product area and be the go-to person for creating UX copy that’s compelling, easy to understand and concise. 

What you'll do 

  • Lead the development of simple, clear and strategic digital products and information that help our users interact with it. 
  • Work closely with user researchers, service designers, product managers, other content designers and marketing teams in creating and applying a strong and consistent tone of voice to all of our products. 
  • Build good relationships with stakeholder groups from across the organisation. 
  • Create user-centred content using data and evidence ensuring we’re always using the right language at the right time and in the best format.  
  • Work closely with other tech and UX teams to understand how your content can work in the best possible way for users.  

You'll have a demonstrable experience of working at a senior level in user-centred design, with the following skills or some experience in:

  • a track record in creating outstanding, impactful content for user interfaces on web and mobile by using data.
  • Scoping, writing, editing and managing user-centred content to make sure it’s accurate, timely, relevant, accessible and written to style 
  • Using analytics, user research and feedback to identify user needs and inform content decisions 
  • Convincing stakeholders and team members about the benefits of adopting an accessible, user-centred design approach 
  • Working autonomously while managing tight deadlines under pressure 
  • Managing and mentoring team members, providing them with guidance, training and constructive feedback

It’s probably not the job for you, if you: 

  • Specialise in snappy ad lines and marketing style copy – this is purely a product writing role
  • Love the idea of working with CMS content management
  • Need a clear brief from management before you can start

This is an exciting time for the University of Southampton and we would love you to join us! To read more about the project and its ethos, visit our blog

Interviews will be held during w/c 17 February 2020 

Application procedure:

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Farrance (Recruitment Team) on +44 (0) 23 8059 2507. Please quote reference 1223219CD on all correspondence.

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Further details:

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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