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Customer Service Assistant

Sports & Wellbeing

Location:  Highfield Campus
Salary:   £19,209 to £20,600 per annum plus 10% shift allowance
Full Time Permanent
Closing Date:  Wednesday 01 December 2021
Interview Date:   To be confirmed
Reference:  1506721EW-R

Are you looking for an exciting opportunity? 

We are on the look out for a team member to support us in delivering an excellent service to our students, staff and wider community. 

The successful candidate should be IT literate and a successful communicator, as communicating with our users will be a key part of this role. 

You will champion our services and offerings, and support all functions of sport across University of Southampton; you will be part of a high performing team who strive to make a positive difference to our users' experience. In addition, you will provide valuable administrative support for fellow colleagues within the Customer Excellence team and must be willing to work on a shift pattern. 

This role is based at Jubilee Sports Centre on Highfield Campus, but at times will include work at Wide Lane Sports Ground and Mayflower Gym. 

Individuals matter at the University of Southampton and we are committed to promoting an inclusive culture, so we want to get to know you. Student Services is a diverse group of services and one of the largest Professional Services departments in the University; at the heart of what we do is a passion for enhancing our students' experiences. If you would like to find out more, please visit our website at

For more information before starting the application process, please contact Student Services by emailing (please add to your email: FAO Customer Excellence Manager).

 Application Procedure

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Annabelle Trimm (Recruitment Team) on +44 (0) 23 8059 2750, or email Please quote reference 1506721EW-R on all correspondence.

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We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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