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Medical Secretary/Clinical Secretary

Auditory Implant Service

Location:  Highfield Campus
Salary:   £21,135 to £24,871 per annum
Full Time Permanent
Closing Date:  Wednesday 08 December 2021
Interview Date:   To be confirmed
Reference:  1561021LH

Imagine the satisfaction of supporting an environment where children and adults are given the gift of sound. 

The University of Southampton Auditory Implant Service provides a regional service for severely and profoundly deaf adults and children situated at the University of Southampton Highfield Campus. USAIS is looking for a highly motivated person to join the service. 

A key member of our team you will be one of four medical secretaries supporting a multi-disciplinary team including a visiting ENT consultant. You will be an adaptable multi-tasker and you provide proactive and patient focussed administration and not be afraid to pitch to support colleagues across the wider team as the need arises. You will need excellent secretarial skills including audiotyping and diary management. Ideally you will have proven administrative experience within a health care setting.

You should have excellent communication skills in written and spoken English and be confident interacting with a wide variety of people via email and on the telephone. You must be able to communicate with people who may have difficulty with understanding and be compassionate to their needs. You will have a keen eye for detail and appreciate the need for accuracy and adherence to the data protection and information governance policies and procedures. 

Your secretarial training and proven experience, together with your expertise using Microsoft Office, will be crucial to your success.

For more information about the work of USAIS visit

Want to help shape and mould the future of children and adults wanting the gift of sound?  – then get in touch we want to hear from you.

There are a great range of benefits that includes a contributory pension scheme; holiday entitlement of 20 days rising to 24 after 4 years plus 8 bank holidays and 6 additional holidays (closure days); subsidised health and fitness facilities on-site; cycle to work scheme; a range of discounts which include restaurants, retail outlets and entertainment.  Equality, diversity and Inclusion is central to the ethos of the University. We particularly encourage women, Black, Asian and minority ethnic, LGBT and disabled applicants to apply for this position.

The University of Southampton is committed to sustainability and being a globally responsible university and has recently been awarded the international standard for Environmental Management ISO14001:2015.  Our vision is to embed the principles of sustainability into all aspects of our individual and collective work, integrating sustainable development into our business planning, policy-making, and professional activities.  This commits all of our staff and students to take responsibility for managing their activities to minimise harm to the environment, whether this through switching off non-essential electrical equipment or using the recycling facilities.

Please look at our website for more information about the Service

A standard DBS check may be required for this role.

Suitable candidates will be screened virtually via a TEAMS meeting.

Following a successful screening interview the candidates will be given a task to prepare for the formal interview on a date to be confirmed.

The successful candidate will be appointed with the title of Clinic Secretary.

Application Procedure 

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Nash (HR Recruitment Team) on +44 (0) 23 8059 4043 or email  Please quote reference 1561021LH on all correspondence. 

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Further details:

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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Mindful Employer Disability Confident Leader HR Excellence In Research Stonewall Diversity Champion Race Charter - Race Equality Charter Working Towards Athena Swan Silver Award - University of Southampton Committed Member of Inclusive Employers Technician Commitment