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Network Engineer

Service Delivery

Location:  1 Guildhall Square
Salary:   £31,406 to £38,587 per annum
Full Time Fixed Term for 12 months
Closing Date:  Thursday 17 February 2022
Interview Date:   To be confirmed
Reference:  1662022JF

As part of the Network Services team, you will be supporting the telephone and data networking systems that are essential to the University core operations.

About the Role

We are looking for candidates who can demonstrate resourcefulness, initiative and understand the value of delivering reliable and stable services with clear and concise documentation. You will be working as part of a team of highly motivated individuals who are committed to achieving deadlines and customer satisfaction.

What you’ll do

  • Be involved in organising and migrating the University’s workforce to MS Teams
  • Provide input into the ongoing development of telephony systems
  • Contribute to operational support and delivery of networking services
  • Receive training from peers, and build up knowledge and experience to pass onto 2nd line support teams, and provide mentoring for those colleagues.

What you’ll bring

  1. Experience configuring and working with some of the following:
    1. PBX products (including MS Teams)
    2. Peripheral telephony systems, such as call reporting and contact centre products
    3. Experience of automating/streamlining processes
    4. LAN and WLAN management tools, such as Cisco Prime
    5. IP address management, DNS administration
       
  2. The ability to present your ideas in specialist areas to a wide and potentially non-technical audience.

The team are currently working remotely, with future remote working options.

The University of Southampton promotes a healthy work life balance with generous holiday allowance ([Grade 1-3 20+ days; Grade 4+ 30+ days), defined benefit pension, flexi-time and flexible working, generous parental leave and childcare provision. For more information on our benefits, please visit our human resources pages.

At the University of Southampton, we are committed to our strategic principles of collegiality, quality, sustainability and global reputation. The University is committed to addressing equality issues and is a founding signatory of the Athena SWAN Charter, holding a silver-level Athena SWAN award.

Application Procedure 

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Farrance (HR Recruitment Team) on +44 (0) 23 8059 2507 or email recruitment@soton.ac.uk. Please quote reference 1662022JF on all correspondence.

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Further details:

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.


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