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Student Wellbeing Outreach Advisor

Student Life

Location:  Highfield Campus
Salary:   £25,627 to £30,497 per annum
Full Time Permanent
Closing Date:  Monday 30 May 2022
Interview Date:   To be confirmed
Reference:  1803922EW

We are recruiting for a Student Wellbeing Outreach Advisor within Student & Education Services.  You will be part of a team of staff who support the wellbeing of students across a 24/7 timeframe.  Your working hours will be on a 3 on 3 off rota, working 12 hour shifts from 6am to 6pm.  You would be expected to work across our main Student Hub on our Highfield campus, as well as Halls of Residences. 

The Student Wellbeing Outreach Advisor role is an integral role in a hardworking, compassionate, and committed team to provide support and guidance to students who are experiencing poor wellbeing, mental health or distress. The position will involve being part of our Open-Door service, conducting Wellbeing Chats, as face to face and virtual contact with students is a day to day task. It is vital that you can maintain accurate professional records, using appropriate levels of confidentiality and responding appropriately to any safeguarding concerns that may arise.   

The role involves collaboration with internal and external stakeholders and agencies including the student discipline team, personal academic tutors, the NHS, and the police to enable the Wellbeing team to provide effective support to those impacted. Therefore, the person should have good written and verbal communication skills. 

A satisfactory Disclosure and Barring Service clearance at Enhanced level is also required. 

There is also a further 10% shift enhancement in addition to the basic salary. Applications are invited up to the deadline. 

If you would like more information about the recruitment process please email quoting the vacancy reference number in the subject line of your message 

Application Procedure 

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please contact Holly Shergold (HR Recruitment Team) on +44 (0) 23 8059 5719 or email  Please quote reference 1803922EW on all correspondence.

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We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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