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Residential Services Deputy Manager

Residential Facilities

Location:  Halls - Glen Eyre
Salary:   £32,348 to £39,745
Full Time Permanent
Closing Date:  Wednesday 24 August 2022
Interview Date:   To be confirmed
Reference:  1919322FB

We are recruiting for a Residential Services Deputy Manager to join Residential Services looking after the accommodation needs of our students, including the management of our own halls of residence. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,700 rooms, instigating a new refurbishment plan along with continued development of our halls offer to enhance student experience.   

The role

Supporting the Residences Facilities Manager by overseeing the day-to-day running of a particular set of halls ensuring compliance and service standards are consistently met at your site. Additionally taking a lead for a functional area, such as cleaning, health & safety or sustainability across all our halls.  

In this role, collaborative working with the teams responsible for Facilities and Occupancy is key to the success of Residential Services service delivery.  Partnership working with other departments within the University who deliver services to Residential Services and with the wider University in supporting student needs is critical to improving the experience for our students in accommodation. 

About you

The successful candidate will be self-sufficient, have excellent communication skills and have a proven track record of successfully delivering objectives within time and budget. You will be able to recognise and present business critical issues and identify and implement solutions to agreed targets. The successful Deputy Manager candidate will also have proven experience of line managing a team of direct reports. You will be innovative, working with your team and other stakeholders, to identify and implement improvements to service delivery with the overall aim of improving student experience.  The candidate is expected to work flexibly contributing to an out of hours on call rota. In addition, there is a requirement to work as part of a rota to support key weekends for the service.

Working here

The University of Southampton’s mission is to change the world for the better. As a world-leading, research-intensive university, with a strong and high-quality educational offering, it is renowned for its innovation and enterprise and sits within the top 1% of universities worldwide. 

As an organisation we have more than 23,500 current students; 16,000 undergraduates plus 7,000 postgraduates and researchers, employing in excess of 5,000 full time equivalent staff, and with an annual turnover of over £500M.

As a university we aim to create an environment where everyone can thrive and are pro-active in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities. Committed to supporting our staff, we give full consideration to applicants that wish to work flexibly and those who have taken a career break.  We have adopted a hybrid working model across the university combining working from home with regular time on campus.

 As well as additional benefits, such as a generous holiday allowance of 30 days annual leave, plus a further 6 university closure days and 8 UK bank holidays.  We’ll support your long-term future with access to a pension scheme, subsidised health and fitness facilities and a range of discounts. 

This position is being offered on a full-time, permanent basis. Interviews will be week beginning 12 September 2022. 

Application Procedure:

If you would like to find out more or have any questions regarding this opportunity, please contact Julian Jarrett-James via email 

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Janey Sturgeon  on +44 (0) 23 8059 6803. Please quote reference 1919322FB on all correspondence. 

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Further details:

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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