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Coffee Shop Manager

Students’ Union

Location:  Highfield Campus
Salary:   £25,750 to £27,878
Closing Date:  Monday 18 December 2023
Reference:  2524923SU

The Role

SUSU is looking for someone to join our Social Enterprise management team.

You will work alongside colleagues within our Food & Beverage and Retail departments, and you will have responsibility for the day-to-day operations of The Bridge, the coffee shop on our Highfield Campus.

You will be responsible for a team comprised primarily of student staff, but which also includes at least one full time member of staff.

You will be responsible for ensuring that agreed operational standards are met, the outlet is clean, safe, and inviting for our students. You will also manage stock levels, ensure fantastic customer service is delivered and work with the Head of Social Enterprise to ensure that we meet the needs of our ever-changing customers.      


About You

You will have experience of supervisory management within a similar industry and a passion for delivering excellent customer service.

You should have excellent written and verbal communication skills and feel comfortable interacting with a diverse range of people.

SUSU is a fast paced and always evolving organisation so you will need to be comfortable with change and proactive in finding solutions and staying ahead of trends.


About Us

We are the University of Southampton Students' Union (SUSU). Independent from the University, we're run by students, for students and our vision is that every student loves their time at Southampton.

As an employer, we offer a range of benefits:

  • Holiday of 24 days per annum. In addition, there are six closure holiday days during Easter and Christmas and eight bank holidays.
  • Defined contributions pension scheme where we contribute 10%.
  • Discounted bus passes (UniLink and Blue Star) and a cycle scheme

To find out more, visit our website here.


Apply Now

You can easily apply using your CV and covering letter by clicking on 'Apply Now'.

For additional information before submitting your application, please contact Gary Smith, Head of Social Enterprise (

Please note, applications will be reviewed throughout the advert posting and you may be contacted for interview prior to the closing date. 

Should a high number of applications be received, this posting may be closed prior to the closing date.




Please note feedback will not be provided if you are not shortlisted for interview.  


SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.

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