Library Site Manager

We are looking for an enthusiastic and well organised person to lead the Health Services Library as a Library Site Manager based at Southampton General Hospital. 

The successful candidate will have excellent people management skills and the ability to build relationships with internal and external partners.

This position offers the opportunity of managing one of our site libraries delivering high quality customer service to a range of users including University of Southampton Students, Academics and NHS/UHS staff. You will be a positive person, an effective communicator and have strong team leadership skills. You will be able to successfully plan and deliver small projects and work effectively with key internal and external stakeholders such as our NHS partners and all Library teams. 

The successful candidate will manage a team of Customer Services Assistants and Supervisors to ensure the effective and efficient delivery of a high quality and professional customer service to all.  You will be able to problem solve and use your initiative to ensure the service delivery is robust. The role will be responsible for managing team workloads, monitoring performance, motivating the team and working collaboratively with the broader Customer Services team. 

There may be some short tasks to complete as part of the interview process, including a task involving IT usage

If you would like more information about the role please contact Charlotte White, Customer Services Manager (C.J.White@soton.ac.uk)

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.